Summary of this review
The customer service was great, the staff were friendly, and the breakfast was excellent; however, parents with kids should avoid staying on the top floor because the noise from below can be disruptive.
Kim5 days ago
★★★·Capitola·9.0
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or just type it — “around the 20th, three nights”
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The Fairfield Inn & Suites Santa Cruz - Capitola is a 10-minute drive from central Santa Cruz and New Brighton State Beach. This Capitola hotel features an outdoor pool, spacious suites with 32-inch flat-screen TVs, iPod docking stations, and modern amenities like microwaves, mini-fridges, and coffee makers. Free Wi-Fi, hot tub access, and a gym are also available.
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How guests rate the property, aspect by aspect.
Summary of this review
The customer service was great, the staff were friendly, and the breakfast was excellent; however, parents with kids should avoid staying on the top floor because the noise from below can be disruptive.
Kim·5 days ago
The place was beautiful, spotless, and the staff were wonderful, and the breakfast was very good; honestly, I liked everything.
Linda·5 days ago
The breakfast was very good and above average; I have no complaints and will book again during the off‑season.
Sandra·A week ago
The staff were very professional and attentive, and Giovanti went out of his way to make our stay memorable; the room was spacious, clean, and comfortable, and the breakfast offered fruits, coffee/tea, eggs, cereals, and other tasty items; the location was ideal—close to the beach and downtown—and the large swimming pool was perfect for laps.
Braganca·A week ago
Clean great location. Pool dominated by children often. Coffee was empty in lobby. Then was empty in breakfast room. Had to wait in line for coffee and bacon. Front desk Staff couldn’t be bothered. Didn’t give any property basic info at check in
Michael·2 weeks ago