The staff were genuinely nice, but the room was unclean, the pull‑out mattress was gross, the bathroom hadn’t been cleaned properly, and the blankets seemed unwashed; the price was too high for what we received.
Rebekah2 months ago
Just a moment…
★★★·Thatcher·8.4
01
or just type it — “around the 20th, three nights”
02
03
SpringHill Suites Thatcher offers spacious family rooms with immaculate cleanliness, ideal for travelers seeking comfort. Located just 1.8 km from the Little Art Gallery and 202 km from Tucson International Airport, the hotel provides convenient access to cultural sites and regional attractions. English‑speaking staff deliver attentive service, while the property’s modern amenities and serene setting distinguish it as a top choice for visitors.
04
05
06
How guests rate the property, aspect by aspect.
The staff were genuinely nice, but the room was unclean, the pull‑out mattress was gross, the bathroom hadn’t been cleaned properly, and the blankets seemed unwashed; the price was too high for what we received.
Rebekah·2 months ago
The breakfast was decent, not up to Marriott standards but acceptable. The room service was awful; we never got any service during our nights, and the lobby and our room were dirty with stains on the couch. The night staff at the front desk were unfriendly and need a better attitude.
Kyle·3 months ago
I loved the hospitality and the property was spotless with no issues; the staff were very nice. I would definitely return, and the breakfast had a lot of variety that my family enjoyed.
Charlie·3 months ago
The amenities were good.
Arthur·3 months ago
The location was fine. The breakfast and housekeeping left something to be desired.
Filetti·4 months ago