“Good value for the money. Great location.”
The location is good, the room well‑maintained, housekeeping efficient, and staff friendly and professional. At check‑in we received a welcome package with two water bottles and two mini chocolates, implying our reservation was recorded for two guests even though we booked for four. I had booked a room for one adult and three children, but reception said the room only accommodates two people; two extra towels were given for the first night but never replenished. The platform should provide detailed information to the host and facilitate guests accordingly. The ice dispenser on the first floor was broken, so I had to fetch ice from the ground floor. I suggest expanding breakfast options, assigning staff to monitor inventory, and tightening oversight to prevent cross‑contamination, especially with shared serving utensils; while guests should be cautious, stricter supervision is needed to maintain food safety standards.
Naveed·A month ago