“Terrible”
The location was good. Multiple issues arose: the elevators weren’t working properly, there was a sewer smell, and the rooms weren’t ready at check‑in time, among other problems.
Kathy2 months ago
Just a moment…
★★★·Webster·8.8
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or just type it — “around the 20th, three nights”
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The Hilton Garden Inn Houston/Clear Lake NASA in Webster offers family-friendly rooms with air-conditioning, refrigerators, microwaves, and free toiletries. Each room features a work desk, TV, and complimentary WiFi. The hotel boasts an on-site restaurant, bar, outdoor pool, and 24-hour front desk, along with free parking. It's 19 km from Hobby Airport and near Space Center Houston, the University of Houston, and other attractions.
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How guests rate the property, aspect by aspect.
The location was good. Multiple issues arose: the elevators weren’t working properly, there was a sewer smell, and the rooms weren’t ready at check‑in time, among other problems.
Kathy·2 months ago
La habitación era bastante amplia y en general cómoda. La atención en recepción fue deficiente: no nos explicaron nada durante el check‑in y no nos dieron el voucher de desayuno que habíamos pagado. En general, no hubo ni una comunicación.
Noemí·3 months ago
Very friendly staff. The facility was very clean and the rooms were very clean. Very nice. There was nothing we didn't like
Andrea·3 months ago
Close to everything I needed. NA
Angel·3 months ago
Room was comfy. Bed comfy. Good facilities though we did not get to use. Washer and dryer so convenient. Very friendly staff. Broken elevator was a pain
Carrie·3 months ago