The staff were very helpful from check‑in to check‑out. Manager Tracey was empathetic, caring, fair, and considerate.
Sharzad4 days ago
★★★·Sault Ste. Marie·7.9
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or just type it — “around the 20th, three nights”
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The Comfort Inn in Sault Ste. Marie offers air-conditioned rooms with private bathrooms, tea and coffee makers, and free WiFi. Guests enjoy a terrace, outdoor seating, barbecue facilities, and electric vehicle charging. A continental, American, or buffet breakfast is served. Located 18 km from Sault Ste. Marie Airport, the inn is near the Northern Ontario Country Music Hall of Fame, Ermatinger-Clergue National Historic Site, and OLG Casino.
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How guests rate the property, aspect by aspect.
The staff were very helpful from check‑in to check‑out. Manager Tracey was empathetic, caring, fair, and considerate.
Sharzad·4 days ago
Everything was fine except the price, which was high because it was high season.
Victoria·5 days ago
The second room they assigned us was good—a renovated room on the main floor, as shown on the website pictures. The rooms on the second floor are awful; they haven’t been renovated.
Lorna·A week ago
The hotel offers a microwave, fridge, good location, parking, and helpful staff. However, the service level was really poor. Since most guests are heading to the Agawa Train, the hotel should open breakfast earlier—only 30 minutes before the ticket office opens. The breakfast room was too small for the number of guests, so many had to skip breakfast. The floor was very dirty, with a gritty dusty coating. The worst issue for me was the bed in room 128, nearest the windows: the mattress was completely worn out and squeaked so badly it woke me several times, and my wife’s bed in the other room made the same noise whenever I moved. At $250 per night, that’s just unacceptable.
Jonathon·A week ago
The location is convenient, the rooms are comfortable, and the beds are comfortable.
Mary·A week ago