The facilities are good, yet the staff are very rude, unconsiderate, and uncooperative.
KaushikA month ago
Just a moment…
★★★·Dương Đông·7.9
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or just type it — “around the 20th, three nights”
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Hotel Nguyên Toàn in Phu Quoc boasts direct beachfront access, a sun-kissed sun terrace, and a serene lush garden. Guests can unwind by the year-round outdoor swimming pool and enjoy complimentary WiFi throughout the property. Spacious rooms feature air-conditioning, private bathrooms, and modern amenities like flat-screen TVs and work desks, along with 24-hour front desk service and free on-site parking.
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How guests rate the property, aspect by aspect.
The facilities are good, yet the staff are very rude, unconsiderate, and uncooperative.
Kaushik·A month ago
The price was relatively cheap, but the facilities were poor, the air‑conditioner didn’t work, and when I asked for a room change I was told it wasn’t possible; I even asked if an early check‑in at 10 minutes early would be allowed, and they demanded 600 000 KRW—absurd. It felt like the Korean staff thought I was a gullible tourist. I would not recommend it; if you’re on a budget, stay elsewhere—there’s nothing around, just a street and a beach across the road that you can’t even enter.
Sanggyu·5 months ago
A small hotel very close to the airport, with a small swimming pool—great for short stays.
Alexey·5 months ago
The staff were very enthusiastic, warm, and friendly. The room was a bit lacking in amenities, but it was worth the price.
Phan·5 months ago
Clean.
Nikolay·6 months ago