IL Divo Hostel & Spa Hàng Đào

“asla bir daha burada kalmam”

lokasyon fena değil gerisi berbat ve kötü her yar karınca ve hamam böceği dolu. her yer karınca ve böcek hijyen berbat görevli kimse yok muhatap bulunamıyor

Kilic·A week ago

I spent four nights with my family here. On the first day we checked into a room I’d call a homestay in a narrow alley that my parents couldn’t walk through because of sore legs. Later I was moved to the 38 Hàng Hương block, an apartment building with an elevator, but the rooms on each floor were shared. For the next three days we didn’t get cleaning, the staff said the rooms weren’t clean, no towels were changed, and each person was given only one bottle of water for the entire four‑night stay. Because it’s a homestay (no kitchen, no fridge, no broom), they only added water and towels after I complained. The service in old Hanoi was terrible; they even charged for the room before check‑in and I couldn’t find a better place. I was charged 20k for a single person with no refund, and I’ll never return.

Tuyet·A week ago

“Thật thất vọng!”

Tôi không biết ở Hà Nội người ta làm ăn như thế nào? Nếu mở phòng để người khác book thì phải sắp xếp được hoặc phải tìm cách khác cho khách hài lòng chứ không phải cái kiểu liên hệ yêu cầu huỷ phòng không có 1 lời xin lỗi, vô trách nhiệm. Các bạn nên học cách làm du lịch của miền trong

Venus·2 weeks ago

“Why did you changed our hotel reservation to a hostel and far from the location we originally reserved for?”

We booked because of the old quarter and lake location, but the staff swapped our room for a different spot and turned it into a hostel that has no bathroom inside. It’s a real disappointment. The bathroom is outside and we don’t like the location at all.

Angeles·3 weeks ago

“Beautiful stay”

The room feels cozy and comes fully equipped with air conditioning, a mini‑fridge, and free toiletries.

Ms-clara·3 weeks ago