Overall, everything is good, but the staff could pay more attention to small details.
Mourtaza3 weeks ago
Just a moment…
★★★·Surat·7.2
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or just type it — “around the 20th, three nights”
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Lords Plaza Surat offers luxurious rooms with modern amenities, a rooftop swimming pool, fitness centre, and tour desk. Rooms feature air conditioning, flat-screen satellite TVs, minibars, safety deposit boxes, and en-suite bathrooms. The hotel's restaurant, located at the lobby, serves Indian, Chinese, and Western dishes with a show kitchen and 24-hour room service. It is conveniently located near Surat Railway Terminal and Surat Airport, with Dumas Beach and tourist sites nearby.
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How guests rate the property, aspect by aspect.
Overall, everything is good, but the staff could pay more attention to small details.
Mourtaza·3 weeks ago
Only the location was good. The floor was dirty, the safe was broken, and the room wasn’t very clean.
Hussain·A month ago
The place was average, not great. The room’s floor was dirty, towels were not fresh, reception staff were inefficient, and the linen was lacking.
Sabir·A month ago
The breakfast spread was solid, and the city’s central location was a real plus. Everything else was good.
Mukesh·3 months ago
Everything was fine, but the cleaning could use a boost. Still, it’s okay.
Dr·5 months ago