“I am waiting for a refund for this booking, that was cancelled hours before my arrival while driving from Austin to Rl P”
Nothing was good; they cancelled my booking and I am still waiting for my refund.
Robert2 weeks ago
★★★·El Paso·8.7
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or just type it — “around the 20th, three nights”
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Located 9 km from El Paso International Airport, the Holiday Inn Express & Suites - El Paso North by IHG offers clean rooms with modern amenities, including free WiFi and a seasonal outdoor swimming pool. The hotel features a lift, 24-hour front desk, minimarket, and business area, with free on-site parking. A daily continental breakfast and nearby attractions like Chamizal Park and El Paso Museum of Archaeology make it an ideal choice.
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How guests rate the property, aspect by aspect.
Nothing was good; they cancelled my booking and I am still waiting for my refund.
Robert·2 weeks ago
The place was spotless and cozy, but I had to wait two weeks for my deposit to be returned to my account.
Lopez·A month ago
Check‑in was quick and easy, the property sits right off the interstate and is very close to downtown attractions, but the price is high—after arrival we found similar places 30‑40% cheaper in the area. El Paso has many hotels and shopping that can save you money. Security was questionable as we saw many homeless people walking and lingering at the entrance, and while the exterior lighting was good, it raised concerns if you leave anything in your car.
Cawood·A month ago
The breakfast was good, the location convenient, and there were outdoor seating options with plenty of parking close to the main roads; the large windows offered a nice view, the lobby was pleasant, and the air‑conditioning worked flawlessly—everything felt very new. However, there was a lot of trash at breakfast, all ending up in the bin, and the rooms were very noisy; anything happening on the hallway floor was audible in the rooms.
Karl·A month ago
I loved everything about it: it was very clean and the staff were amazing. The location might have been a bit off, but that didn’t matter because everything else compensated for it. Aq
Calzadillas·A month ago