“Unhygienic, appalling service”
I arrived to find a loud party where we were supposed to set up our tent, with music blaring and people moving around. Once the noise faded, we discovered our bedding and towels had already been used by strangers. We were then relocated to a filthy cottage that smelled of dead insects and had bed bugs—an absolute nightmare. I asked for a refund after having to find another place, but the staff were silent. Completely appalling.
Lebopo8 months ago