Kobe Luminous Hotel Sannomiya

“프런트의 대응불만”

I liked the clean and relatively spacious room, but one male front desk staff member was extremely unsatisfactory. Checking in took over 10 minutes, and when I later asked to confirm the stay conditions, he only realized the mistake and demanded an extra fee, which was absurd. I’ve stayed at this hotel several times, and every time I’ve been irritated by that staff’s attitude. Avoid that employee at all costs.

Sunwook·2 weeks ago

“普通です”

The hotel is close to the station. The unit bath had an unpleasant odor.

Sho·2 weeks ago

The facilities were clean, and there were no negatives.

Blackwing·2 weeks ago

The hotel isn’t right next to the station, but it’s next to the city hall, so it’s very quiet and comfortable. The rooms are large and have plenty of windows, creating a relaxing vibe. At the front desk, you can take out bottled water and bath blocks yourself. The rooms are spacious, but there’s no small convenience like a hair iron, which could be inconvenient for women. In this price range, most hotels offer a rental service, so that’s a bit disappointing. I also never heard the usual greeting from the staff when entering or leaving; paying attention to that could improve the check‑in experience.

Wang·2 weeks ago

“Vá sem carro”

The atmosphere was comfortable. The parking required a minimum height, so a minivan couldn’t park. The nearby parking was very expensive.

Marcelo·3 weeks ago