“High expectations and low deliverance”
The location was superb with a great view, but the service and bedding could have been better.
Chirag3 months ago
Just a moment…
★★·Lonavla
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or just type it — “around the 20th, three nights”
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The Rainwood Residency in Lonavala offers spacious family rooms with air-conditioning, private bathrooms, and city views. Each room features a work desk, seating area, and complimentary toiletries. The hotel boasts a family-friendly restaurant serving Indian cuisine, a garden, and a terrace with free WiFi. Convenient services include a paid airport shuttle, 24-hour front desk, and on-site parking.
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How guests rate the property, aspect by aspect.
The location was superb with a great view, but the service and bedding could have been better.
Chirag·3 months ago
The balcony view was nice. The weather was damn nice. The attendant and the cleaning staff were decent folks. When we reached the property, I learned that credit card payment wasn't available (quite a bummer when the booking was done via credit card). Anyway, our room wasn't even ready. After we got the allotted room, we noticed stains on bed sheets, and got all the sheets replaced. The cleaning staff promptly cleaned the room + balcony after we settled down in the room. Later, we realized that the TV wasn't working. There were constant power issues. Also, you can't have a hot bath any time of the day (limited between 7.30 AM and 10.30AM). The next morning, the hot water supply wasn't even available in our room so they gave us the neighbouring room's key for hot shower. It was quite cumbersome for my 70+ parents
Shakti·A year ago
Calm. Electricity
Gamal·3 years ago