“Was a very pleasant experience”
It was beautiful!
Koncyk2 weeks ago
Just a moment…
★★★·Kalamazoo·8.2
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or just type it: “around the 20th, three nights”
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Henderson Castle Inn, a historic Kalamazoo landmark, blends Victorian charm with modern luxury. Guests lounge on a rooftop pool, unwind in a spa and sauna, or stroll through lush gardens. Rooms feature air‑conditioning, private baths, balconies, and free WiFi. The on‑site restaurant offers French‑American cuisine, brunch, high tea, and cocktails.
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How guests rate the property, aspect by aspect.
It was beautiful!
Koncyk·2 weeks ago
On the surface, the property is beautiful, with Victorian touches like marble statues, paintings, heavy furniture, and a great front porch to sit on; however, the room I booked looked very different from the listing photos, had two beds where one was a Murphy bed in a hallway to the bedroom, a weird bathroom with a toilet on a slanted floor, a Keurig that wasn’t plugged in or full of water, a plug‑in heater but no other heat source, no seating area unless the Murphy bed was pulled out to sit in front of the TV, stained carpet and a musty smell; the staff were mostly courteous but service was slow and nobody seemed confident in their role, as they appeared to be juggling multiple jobs, which made things worse; overall the property looks beautiful if you don’t look closely, but it needs a solid cleaning and extensive renovation; everything from the overpriced drink at the bar to the room is priced too high for a property in this condition.
Shelagh·2 weeks ago
You can’t go to the rooftop if someone is getting a massage.
Sockow·2 weeks ago
A gorgeous spot overall, but the lights stayed on all night and the noise from other guests and traffic made it hard to relax.
Bill·3 weeks ago
Beautiful and interesting place :) came in late and was greeted by the front desk who helped me to my room. Very nice. The toilet/shower area was weird, other than that, the accommodations were great!
Leah·4 weeks ago