The location is great and the staff are pleasant.
Pavel2 weeks ago
★★★·Malcesine·8.1
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or just type it — “around the 20th, three nights”
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Hotel Cristallo in Malcesine overlooks Lake Garda and sits a short walk from the nearest beach. Guests enjoy an outdoor pool set in a garden, a free fitness centre, and air‑conditioned rooms equipped with safes, satellite TV, and private bathrooms stocked with toiletries and hairdryers. A daily Italian breakfast features hot drinks, croissants, and pastries. Nearby attractions include Riva del Garda (20 min drive) and Bardolino (30 km).
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How guests rate the property, aspect by aspect.
The location is great and the staff are pleasant.
Pavel·2 weeks ago
Breakfast is simple, basically the same every day but enough to avoid hunger. Bread, cold cuts, yellow cheeses, tomatoes, cucumbers, lettuce and pastries. Overall the hotel is pretty and clean. I didn’t like how the room was assigned. We booked a superior room with a lake view, and the description said it should have a view of the lake and the pool. From the window you could see the garden with olive trees, but from the balcony you could see the lake, which was a side view of the hotel and should have been described. There was no mention of a pool view and the sun wasn’t visible. After an intervention at reception, they explained that the room was assigned correctly. If that’s the case, the description of the room should be changed because it misleads people.
Krzysztof·3 weeks ago
The location is perfect, with a lovely view of the lake. I’d definitely come back.
Josef·3 weeks ago
The location is great, you get a view of Lake Garda. You can walk along the lake and reach the center in about 10 minutes. There’s a fitness room, a wellness area, and even an outdoor pool, which we didn’t use. We also liked that there was a kettle, so we could brew tea in the evening. The room size was sufficient. The room doors don’t close quietly, which bothered us a bit. For 5 days the wardrobe was enough, but if you stay longer it’s too small. A free parking spot was also available, which was great 👍, but it was a gravel lot. From the car to the elevator it would be nice if a few plates were laid down, that would be better for the suitcases or suitcase wheels.
Günze·3 weeks ago
The location is really great. The pool is very nice. We had a very, very small room. No space for the suitcases.
Jürgen·3 weeks ago