“Excelente”
The rooms were very comfortable, the staff’s service was excellent, and the location was great—everything was close by.
OvidioA month ago
Just a moment…
★★★★·Playa del Carmen·6.4
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or just type it — “around the 20th, three nights”
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Located in Playa del Carmen, Hotel Hacienda Paradise offers 2 blocks of beach access and proximity to various activities. This boutique hotel features spacious rooms with wood furnishings, plush linens, and organic toiletries. Guests enjoy free Wi-Fi, low-cost international calls, and concierge services arranging reservations and transportation. Nearby Fifth Avenue offers dining, shopping, and nightlife, while diving and archaeological tours are readily available.
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How guests rate the property, aspect by aspect.
The rooms were very comfortable, the staff’s service was excellent, and the location was great—everything was close by.
Ovidio·A month ago
An excellent option with a very good location and a very spacious, clean room. The staff were attentive. Everything was fine.
Deysi·A month ago
Everything in the hotel and the pool area was excellent.
Trevino·A month ago
I loved the facilities; everything looked very nice.
Karla·A month ago
The location is good, but the experience was not what I expected. The so‑called breakfast included only toasted bread and coffee; anything else costs extra. The housekeeping is poor, and towels and blankets are changed only every three days. The room had a shower without a door, so the whole bathroom got wet. Also, what was shown on Booking doesn’t match reality at all. On the bright side, the staff are friendly, especially the breakfast lady, and the hotel has several areas that could use improvement.
Martinez·A month ago