The service from Carly at the restaurant is exceptional; whenever we ordered through her it arrived exactly as expected, and she also remembered our previous orders, which made the experience much more welcoming.
IthaloA month ago
Just a moment…
★★★★★·Taicang·9.1
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or just type it — “around the 20th, three nights”
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Located in Taicang, 4 km from Taicangnan Station, Pullman Suzhou Taicang features a restaurant, fitness centre, and bar. The hotel offers air-conditioned rooms with desks, kettles, minibars, safety deposit boxes, flat-screen TVs, and private bathrooms with hot tubs. Guests enjoy a continental or buffet breakfast and access to an indoor pool, 4.8 km from Taicang Wanda Plaza and 50 km from Shanghai Hongqiao International Airport.
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How guests rate the property, aspect by aspect.
The service from Carly at the restaurant is exceptional; whenever we ordered through her it arrived exactly as expected, and she also remembered our previous orders, which made the experience much more welcoming.
Ithalo·A month ago
A very nice place with a small pond nearby, but the room was far too cold and there was no way to raise the temperature, so I had to open the window.
Thomatsu·2 months ago
The hotel offers spacious rooms, but falls short in its room service and dining options. While the rooms are a highlight, the overall experience is somewhat marred by average service and limited restaurant choices.
Rob·10 months ago
The hotel boasts a fresh and modern atmosphere, but its breakfast options are somewhat lacking. While the new and clean environment is a major draw, the limited choice at breakfast may leave some guests feeling underwhelmed.
Jing·10 months ago
The hotel's staff are friendly and welcoming, and the rooms are a good size, but the lack of bar facilities on site is a notable drawback. While the staff and rooms are definite highlights, the absence of a bar may leave some guests feeling disappointed.
Rob·10 months ago