“xtremely disappointing experience with Booking.com support I had a very disappointing experience wi”
We had a confirmed booking but were never given the room we’d reserved, and there was no parking available, which made things even harder. When we asked for help, the staff offered no solution, so we left without staying and never got our money back. A hotel should at least honor a confirmed reservation or give a suitable alternative, but that didn’t happen here. I’d advise double‑checking directly with the hotel before booking and looking elsewhere.
AkanshaA month ago