The Originals City, Hôtel du Faucigny, Cluses Ouest

The shower curtain was a problem.

Fabian·A week ago

“Pratique et confortable”

The location right at the highway entrance, the walk‑accessible shopping area, and a high‑quality nearby restaurant were great. The back‑room bedroom was well sound‑proofed, comfortable, and the parking was large. Bringing a dog was a real plus. The reception was very friendly.

Catherine·2 weeks ago

“Ganz ok”

Parking was available; the staff were very friendly, and for an extra 12,90 € you get a great breakfast. However, there were some stinging or biting insects in the room that cut my night short.

Roland·2 weeks ago

“Lack of security and dirty rooms and no communication”

Good parking. No staff were present at check‑in, so you had to use the intercom outside and anyone nearby could hear the gate and door codes; the room keys were left outside the door, allowing anyone to take a key card and enter at any time. There was no information on how to pay, so at check‑in no one was there, and at 06.30 check‑out again no one was on site but the security gate was left open all night, and the room had no notice about when anyone would be present. These are severe security issues. I later received a call some three hours after leaving, telling me I was wrong for not waiting for anyone to arrive even though I had no idea what time or if they would arrive. The hotel still took my credit card details, so it seems they can take money. The whole place was a shambles. The rooms were very dated, the carpet was disgustingly dirty, the bathrooms were old, and there were hairs on the bed.

James·2 weeks ago

“Für Zwischenstopp gut”

The lady at the front desk deserves five stars. The hotel is good for a layover (near the highway, yet still quiet), and the parking is locked.

Siegmund·3 weeks ago