“Felt so welcomed and relaxed!”
A very special thank you to all the staff who were incredibly warm, friendly, and welcoming throughout our entire stay.
Mariana3 weeks ago
★★★★·Karang Daye·8.5
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or just type it — “around the 20th, three nights”
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The Masaya Retreat Lombok in Kuta offers adults-only rooms with air-conditioning, private bathrooms, and complimentary toiletries. Each room features a shower and free WiFi. The hotel boasts a year-round outdoor pool, heated pool, and lush garden, along with free parking, private check-in, and daily housekeeping. It's 14 km from Lombok International Airport and near Kuta Beach and Narmada Park.
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How guests rate the property, aspect by aspect.
A very special thank you to all the staff who were incredibly warm, friendly, and welcoming throughout our entire stay.
Mariana·3 weeks ago
We booked a single night because our original place had issues, and the reception and room cleanliness were fantastic. The free coffee/tea station by the pool was a nice touch. We thought about staying longer for the emergency, but decided to move to a more central spot; the drive is manageable if you’re okay with it.
Lisa·3 weeks ago
Choosing this spot was spot‑on for the Kuta area. Service was outstanding, the staff were super friendly, and the rooms were fantastic.
Tia·3 weeks ago
We checked in for just one night at Masaya but ended up staying longer. The staff are absolute angels who go above and beyond, and the rooms are huge, clean, and super comfortable. 11/10—don’t miss this place!
Natasha·3 weeks ago
The staff were helpful, but the construction was shoddy. There was no soundproofing, the bathroom door was poorly made, and the smell from the drainage was horrible.
Vladimir·A month ago