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Balneo Complex & Spa Aquatonik

Name: Balneo Complex & Spa Aquatonik
Address: 122 Nikola Vaptsarov Str., Chepino, 4600, Bulgaria
Telephone: +359878441685

★★★★·Chepino·8.9

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Dates

Oct – Nov 2026

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Rooms

Overview

Balneo Complex & Spa Aquatonik, situated in Velingrad’s spa capital, sits beside Kleptuza Lake. Guests enjoy free access to an aquatonic mineral pool, sauna, ice room, steam baths, and a Kneipp path. Air‑conditioned rooms feature Wi‑Fi, TV, sofa bed, minibar, and bathtub. The wellness centre offers fitness, rehabilitation, trekking, horse‑riding, and train adventures. On‑site restaurants and bars complete the experience.

Amenities

Food & Drink

Restaurant

Wellness & Spa

Sauna
Hot tub / Jacuzzi
Massage services

Fitness & Recreation

Gym / fitness centre
Recreation activities

Outdoors

Outdoor spaces

Activities

Tennis court

Family & Kids

Family rooms

Business & Events

Business centre
Meeting/banquet facilities

Reception

24-hour front desk
Luggage storage

Services

Housekeeping on request
Laundry service
Wake-up service

Transport

Airport shuttle
Shuttle (incl. airport)

Parking

On-site parking
Parking garage
Accessible parking

Connectivity

Internet available

Room Climate

Air conditioning
Heating

Room Features

Room comfort features

Bathroom

Bathtub

Accessibility

Accessibility features
Lift / elevator

Safety & Security

Safety & security features
Hand sanitizer available

Policies

Property policies

Room Work

Work desk

Reviews

8.9

How guests rate the property, aspect by aspect.

We had no remarks, but the distance was an issue.

ДимитърA week ago

“Meer onderhoud nodig”

Relaxing options were available, but the fitness equipment was faulty, loose tiles in the baths hadn't been repaired, the second restaurant door had been broken for days, the room wasn't vacuumed, and the bathroom was poorly maintained.

JosA week ago

Spa centar 0dlicen. Treba poveke parking mesta

PeroA week ago

“Проживание в отеле оставило приятное впечатление.”

The location was convenient, the staff attentive, and the room was clean; we appreciated the restaurant staff preparing separate meals upon our request.

LeonidA week ago

“Хорошая гостиница в хорошем месте”

A good hotel in a good spot, clean, convenient, with a good breakfast, a good spa, and friendly staff—thank you very much!

Ora2 weeks ago