“Pésima”
From the moment I arrived, I was denied entry to the parking lot to park my car; at reception, card payment was not accepted and when I paid by transfer I had to wait over 30 minutes before being given a room.
CarlosA week ago
Tuxtla·8.9
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or just type it — “around the 20th, three nights”
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Hotel Palapa Palace, located just 10 minutes from Tuxtla Gutiérrez’s city center, offers air‑conditioned rooms with free WiFi, private parking, and an outdoor pool. Each room features two double beds, cable TV, a mini‑fridge, and a private bathroom. The Calipso restaurant serves authentic Chiapas Mexican dishes, while a continental breakfast is served daily. Nearby attractions include Marimba Park, San Marcos Cathedral, and Cañón del Sumidero National Park.
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How guests rate the property, aspect by aspect.
From the moment I arrived, I was denied entry to the parking lot to park my car; at reception, card payment was not accepted and when I paid by transfer I had to wait over 30 minutes before being given a room.
Carlos·A week ago
The bed was very hard and uncomfortable.
Dorcas·A week ago
The food was delicious, the beds and climate were very comfortable, everything worked perfectly, but the Wi‑Fi never worked.
Maria·2 weeks ago
Everything was fine, but the mattresses in the room were already molded.
Delia·4 weeks ago
The bed was very comfortable. I wish breakfast had been included.
Anonymous·A month ago