“Tidak menyenangkan 😠”
The location is good, but the service is bad.
Teguh3 months ago
Just a moment…
★★★★·Surabaya·7.7
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or just type it — “around the 20th, three nights”
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The Yello Hotel Jemursari in Surabaya offers air-conditioned rooms with city views, private bathrooms, and modern amenities. A family-friendly restaurant serves Asian and international cuisine. The hotel features a lounge, beauty services, and 24-hour front desk. Located 10 km from Juanda International Airport, it's near Surabaya Zoo and Submarine Monument, with free on-site parking available.
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How guests rate the property, aspect by aspect.
The location is good, but the service is bad.
Teguh·3 months ago
This hotel's got a great location, that's about it. No complaints, just a solid place to stay if you're in the area.
Dimas·8 months ago
The location's alright, but that's where it ends. I was pretty grossed out to see a cockroach on the table where the drinking water was - I've even got photos of the little guy before and after it got doused with hot water. Not exactly the cleanest place.
Iskandar·8 months ago
The staff here were really friendly and helpful, which made a big difference. The bed was comfy, the desk was fine for working, and the shower was good. Only downside was getting charged for a second pillow - seemed a bit odd.
Sandra·11 months ago
I loved the location, it was super convenient. However, I found the lobby and restaurant to be really stuffy and hot, which was a bit of a drag. The air conditioning in my room didn't work great either, and it was pretty noisy.
Peter·11 months ago