“Not as enjoyable this time round”
The location and cleanliness were good, but the internet kept cutting out.
Ummarah2 months ago
Just a moment…
★★★★★·Kuala Lumpur·9.0
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or just type it — “around the 20th, three nights”
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Shangri-La Kuala Lumpur, located in the city centre, offers stylishly decorated guestrooms with large windows and city views. The hotel features an outdoor pool, six on-site restaurants, and a 24-hour front desk. Guests can access the fitness centre, hot tub, and sauna. Free WiFi is available throughout. The hotel is a 5-minute walk to KL Tower and Petronas Twin Towers.
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How guests rate the property, aspect by aspect.
The location and cleanliness were good, but the internet kept cutting out.
Ummarah·2 months ago
The breakfast was average, chaotic, and noisy, and the Shangri La could use more dining rooms; the roast duck in the Chinese restaurant was tough, and the beds felt hard.
Bryn·2 months ago
Everything was very good, especially the location; the hotel service was top‑class and the staff were adorable, with nothing to criticize.
Abdel·2 months ago
The staff were excellent, the room was great, and we received a free upgrade that included a teepee tent bed for our daughter, which she loved; the lobby bar offered food and drinks of very high standard.
Mathew·2 months ago
We had a wonderful stay at Shangri-La Kuala Lumpur! The hotel strikes the perfect balance between luxury and being genuinely family-friendly. They went the extra mile to make our son’s 8th birthday extra special and truly spoiled him. The breakfast and restaurants were excellent, and the kids’ activities were a big hit too. Wonderful service, beautiful hotel and a truly memorable stay. We will definitely be back!. Maybe the pool could use an update :)
Laura·2 months ago