“Mal servicio”
The staff were helpful, yet the hot‑water service was not delivered, and the rooms were narrow with no windows or balconies.
Juan4 days ago
Just a moment…
★★★★·Bucaramanga·8.5
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or just type it — “around the 20th, three nights”
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Hotel Roseliere Bucaramanga, situated 18 km from Palonegro International Airport, offers family rooms with air‑conditioning, private bathrooms, work desks, free toiletries, and minibars. Guests enjoy a rooftop pool, spa, sun terrace, fitness center, hot tub, and pool bar. The on‑site restaurant serves American and Latin American dishes, while breakfast features continental, American, and buffet selections.
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How guests rate the property, aspect by aspect.
The staff were helpful, yet the hot‑water service was not delivered, and the rooms were narrow with no windows or balconies.
Juan·4 days ago
Everything was excellent, comfortable, with great service and parking; everything matched what was promised.
Marlon·5 days ago
The staff are outstanding, always eager to help guests and solve concerns, making a real difference at this hotel. However, over the weekend the team seemed overworked, especially maintenance, and the elevator had some issues or required checks in the room; they offered to change rooms as an alternative solution.
María·2 weeks ago
Excellent, everything was very good.
Mathiun·3 weeks ago
The location is great and the staff are always attentive at all times.
Virginia·3 weeks ago