The in‑room meals were outstanding, with so many delicious options to try.
Amy2 weeks ago
Just a moment…
★★★·Hakone·8.9
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or just type it — “around the 20th, three nights”
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Hakone Suimeisou sits a three‑minute walk from Hakone Yumoto Station and a fifteen‑minute stroll to Sounji Temple, offering convenient access to the region’s famed hot springs. Rooms feature air‑conditioning, heating, a fridge, kettle, flat‑screen TV, and en‑suite baths with toiletries. Guests can reserve private onsens, enjoy massage services, and dine on authentic Japanese breakfasts and dinners. Free parking and Wi‑Fi enhance the stay.
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How guests rate the property, aspect by aspect.
The in‑room meals were outstanding, with so many delicious options to try.
Amy·2 weeks ago
The room felt very authentic and the mattresses were comfortable compared to traditional ones. The private onsen was a real experience and we enjoyed it a lot. First, set expectations—this is a traditional experience, meaning the food is traditional (we had some of the evening dishes, but breakfast didn’t resonate; try the “western” option). The host entered and left the room constantly, and her assistant unfolded and opened the beds—there was no sense of calm or privacy. The dinner was at 18:30, so you must be in the room by 18:15, and from then until 19:30 people keep coming in and out, folding, serving, etc. Breakfast was at 8:30; at 8:00 a person entered to adjust mattresses and tables, so you’re already forced to get out of your pajamas or move around, and by 9:30 privacy is gone again. In short, it’s not for everyone, but it’s a nice one‑off experience. The shower in the room was old and unpleasant, and there was no soap or shampoo (all of that was in the onsen). So if you want a once‑in‑a‑while Japanese experience, this place fits. If you want a modern, western‑style hotel night or just a rest after a day of touring, it’s less suitable.
Alona·2 weeks ago
The location and private onsen were great, and a few staff members—especially a young man—were very friendly and helpful. The interior felt a bit outdated and worn, and the food was disappointing with little flavor and scarce instructions on how to prepare or eat it. The hostess only spoke Japanese and barely explained the process. The biggest issue was that the food tasted nothing at all. The duvet cover didn’t cover the whole duvet, which felt unhygienic.
Odd-inge·2 weeks ago
The sound of the river at night was great; it helped me recover from my week in Tokyo. It’s a shame it was only one night.
Youssra·2 weeks ago
très joli cadre avec vue sur la rivière et bruit de l'eau bain privatif sur le balcon ou bains communs, au choix service aux petits soins repas très copieux literie (futon et tatamis) très confortable possibilité de garer la voiture sur place. nous savions que nous allions dans un lieu traditionnel et que le repas le serait également, mais pas évident pour des européens non habitués (notamment le petit déjeuner). mais ça fait partie de l'expérience je ne regrette pas d'avoir testé mais au regard du prix, ce n'est pas une expérience que je renouvellerais
Luc·2 weeks ago