The location is good and the staff are friendly and helpful, but the cleanliness was poor and there were many maintenance problems.
RalphA month ago
Just a moment…
Santa Fe·8.0
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or just type it — “around the 20th, three nights”
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The Sandscape Hotel in Santa Fe offers spacious family rooms with air-conditioning, private bathrooms, and balconies, each featuring a work desk, free toiletries, and a TV. Guests enjoy a sun terrace, free WiFi, and lounge, as well as 24-hour front desk, shared kitchen, and daily housekeeping service. The hotel is 126 km from Mactan-Cebu International Airport and within walking distance to Sugar Beach and Kota Beach.
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How guests rate the property, aspect by aspect.
The location is good and the staff are friendly and helpful, but the cleanliness was poor and there were many maintenance problems.
Ralph·A month ago
For the price it was excellent; the manager arranged a scooter for 300 pesos for 24 hours, which we used the next morning to go to Paradise Café a few kilometers away for breakfast. The TV didn’t work, but I didn’t need to watch TV in Bantayan, so it wasn’t a problem.
William·A month ago
The place was great, and there were no negatives.
Jia·3 months ago
The hotel sits close to the port, Sugar Beach, and Kota Beach, which I liked for its convenience. However, I expected a clean room with basic amenities like slippers, tea or coffee, or bottled water for the price I paid. The towels looked worn and old, and the TV didn’t work. I told the reception lady, but it wasn’t fixed before I checked out. The bathroom was uncleaned when I arrived, and the common kitchen’s hot water area was untidy. I had to remind staff about the TV and cleanliness issues. I hope they improve these areas so guests get their money’s worth. This review is not meant to criticize but to point out where improvements are needed.
Cmmmm·3 months ago
The hotel was clean and spacious, and everything was fine—nothing to complain about.
Stijn·3 months ago