The staff were helpful, but there were broken shower parts and a cigarette smell in the room, and the exterior of the building needs work.
KarmaA month ago
★★·Bagni di Tivoli·5.4
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or just type it — “around the 20th, three nights”
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Hotel La Maison Delle Terme in Tivoli Terme offers family rooms with private bathrooms, air‑conditioning, free WiFi, work desks, and TV. Guests dine in a restaurant, bar, terrace, and garden, and enjoy a coffee shop and electric‑vehicle charging. Located 28 km from Rome Ciampino Airport, it sits near Hadrian’s Villa, Villa d’Este, and Rome’s historic center.
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How guests rate the property, aspect by aspect.
The staff were helpful, but there were broken shower parts and a cigarette smell in the room, and the exterior of the building needs work.
Karma·A month ago
The location was close to the last concert, yet the air conditioning didn’t work, we found a pile of iron trash, a chicken at reception, and a lot of dust.
Lorenzo·2 months ago
When we arrived, nobody showed up and no one answered the phone, so I had to look for another place and I’m still struggling to get a refund, and first of all there was someone at the reception.
Achille·5 months ago
The property sits in a quiet spot yet is still close to services, the owner was very kind and courteous, the room was clean and welcoming, and I highly recommend it; the only flaw I’d note is the lack of a hair‑drying phone, but given it’s a 2‑star place that’s understandable, still excellent value for money.
Matteo·5 months ago
The place itself was fine, but there was zero hospitality and I didn’t see any hotel staff.
Daniele·6 months ago