The staff were really friendly and welcoming, which made a big difference to our stay.
Nguyễn7 months ago
★★·Cầu Giấy·7.0
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or just type it — “around the 20th, three nights”
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Hoang Gia Hotel Cau Giay in Hanoi features family rooms with air-conditioning, private bathrooms, and city views, including a work desk, seating area, and free WiFi. Amenities include free parking, lounge, lift, 24-hour front desk, daily housekeeping, and streaming services. Located 24 km from Noi Bai International Airport, it's near Vincom Center Nguyen Chi Thanh and West Lake.
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How guests rate the property, aspect by aspect.
The staff were really friendly and welcoming, which made a big difference to our stay.
Nguyễn·7 months ago
We were expecting a lot more from this hotel, but unfortunately, it didn't live up to the photos. The receptionist was nice, but she didn't speak a word of English, which caused a lot of confusion when we tried to pay. We weren't told that we couldn't use our card or the app, and she was trying to add up the tax using Google translate. The room itself was fine, clean and all, but the air con wasn't working, so we had to use a fan instead.
Ellen·11 months ago
The hotel's location is easy to find, but the service was a letdown. The female staff member seemed completely uninterested, and we had to deal with a few issues like no spare slippers and no hot water for a shower.
Châu·11 months ago
The cleanliness of the place was impressive. It was spotless from top to bottom. Not much to complain about here.
Quynh·A year ago
This place really delivered on the basics - it was spotless and had everything I needed. The cleanliness was top-notch, and the amenities were all in good working order.
Hương·A year ago