The staff were kind, but the pool was dirty.
Flaviana9 months ago
Valladolid·7.2
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or just type it — “around the 20th, three nights”
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Hotel Hacienda Otoch in Valladolid features air‑conditioned rooms with private bathrooms, shower, TV and complimentary toiletries. Guests enjoy a sun terrace, garden, and outdoor pool, with free Wi‑Fi throughout. A 24‑hour front desk, full‑day security, and paid shuttle from Tulum International Airport add convenience. Located 44 km from Chichen Itza, near Coba and Ek Balam.
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How guests rate the property, aspect by aspect.
The staff were kind, but the pool was dirty.
Flaviana·9 months ago
I walked straight to the main square from here, and the room was clean, quiet, and a decent size, but it felt very simple and a bit dim; the listing photos didn’t match the reality.
Alexander·A year ago
The reservation was honored even though I arrived on a very busy day, and they called to confirm it.
Julio·A year ago
The rooms were comfortable and clean.
Miriam·2 years ago