The TV never worked; they claimed there was a hotel‑wide issue being fixed, but it was obvious it had been broken for years. Booking gave me a room on the 13th floor with no window, and the lift only reaches the 12th floor. The actual rate there is 350,000 VND, yet I paid 278,000 VND on Booking, which advertised a huge discount as if the room cost 600,000 VND – a big lie that landed me the worst room.
FerranA month ago