The location was great and the staff were friendly. The rooms were spacious and came with a mini fridge and microwave. The showers weren’t very warm and the walls were thin.
Bobbi5 days ago
Just a moment…
★★·Gatlinburg·8.4
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or just type it — “around the 20th, three nights”
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Crossroads Inn & Suites sits five minutes’ walk from downtown Gatlinburg’s shops and restaurants, and a mile from Great Smoky Mountains National Park. The hotel offers a grab‑and‑go breakfast, outdoor pool, free Wi‑Fi, cable TV, microwave, refrigerator, and complimentary coffee. On‑site fitness center, laundry, and proximity to Gatlinburg Convention Center, Pigeon Forge, and Dollywood enhance convenience.
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How guests rate the property, aspect by aspect.
The location was great and the staff were friendly. The rooms were spacious and came with a mini fridge and microwave. The showers weren’t very warm and the walls were thin.
Bobbi·5 days ago
The location was great. The AC didn’t work well in the room even though it was in the 50s at night.
Bo·A week ago
The room was very clean and the location was ideal for walking to all the shops and activities.
Brian·A week ago
Nothing was very dirty. The overall cleanliness of the room was lacking.
Amanda·A week ago
Everything was great and the location was perfect for us. We had no hot water, and the lady working Sunday morning Oct 25 didn’t even bother to contact the owner to offer a discount or another night.
Ray·A week ago