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Eliana Signature Hanoi Hotel

Name: Eliana Signature Hanoi Hotel
Address: 38 Phố Lò Sũ, Hanoi, Hanoi, Vietnam
Telephone: +842438290555

★★★★·Hanoi·9.2

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Dates

Oct – Nov 2026

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Rooms

Overview

The Eliana Signature Hanoi Hotel in Hanoi features family rooms with air-conditioning, private bathrooms, and city views, including work desks, minibars, and free WiFi. Guests can unwind at the spa facilities, fitness centre, and 24-hour front desk, or enjoy a buffet breakfast with local specialties, à la carte options, and gluten-free choices. It's 24 km from Noi Bai Airport and near Thang Long Water Puppet Theater and Hoan Kiem Lake.

Amenities

Food & Drink

Bar / lounge

Wellness & Spa

Spa & wellness centre
Massage services

Outdoors

Outdoor spaces

Activities

Tours & rentals

Family & Kids

Family rooms

Business & Events

Fax/photocopying

Reception

24-hour front desk
Concierge services
Luggage storage

Services

Daily housekeeping
Housekeeping on request
Laundry service

Transport

Airport shuttle
Shuttle (incl. airport)
Car/bike rental

Connectivity

Internet available

Room Climate

Air conditioning
Heating

Accessibility

Lift / elevator

Safety & Security

Safety & security features
Lockers

Sustainability

Allergy-free options

Policies

Property policies

Location and surroundings

Reviews

9.2

How guests rate the property, aspect by aspect.

Clean room, friendly staff, and a perfect location.

AymanA month ago

Everything was amazing! The stay was comfortable and the staff were very sweet. Rosie was the absolute best, extremely helpful. Would definitely recommend staying here!

ShreyaA month ago

“It was an excellent stay. Thank you to the staff of Eliana Signature Hotel for making it a relaxing and enjoyable stay.”

The location was perfect, close to shops, restaurants, and the sights you’d want to visit. The staff were very friendly and helpful. Jessica even arranged a surprise for my wife for our wedding anniversary, setting up a flower bouquet, balloons, wine, fruit platter, and candles—super special. However, the cleanliness and details of the rooms need improvement, especially the painting, general upkeep of rooms and common areas, and the restaurant.

ErwinA month ago

Very clean and great location. The staff were super helpful and gave us great tips to explore the city. The breakfast buffet was amazing. The balcony was really tiny, not practical, and we had to turn off the fridge at night because it was very loud.

JanireA month ago

“Super!”

Friendly staff and a very good location! I was worried about fake reviews in Hanoi, but this hotel was definitely a lucky find. On the first day the bedding had stains, but they swapped it out immediately and then everything was perfect!

MonaA month ago

Eliana Signature Hanoi Hotel

★★★★·Hanoi·9.2