Everything was perfect.
Азиз2 weeks ago
Just a moment…
★★★·Almaty·8.2
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or just type it — “around the 20th, three nights”
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The Keremet Hotel in Almaty features family rooms with air-conditioning, private bathrooms, and garden or mountain views, including a work desk, TV, and free WiFi. Guests enjoy a garden, free WiFi, and a minimarket, along with 24-hour front desk, private check-in and check-out, room service, and free off-site parking. A continental or à la carte breakfast is served near attractions like the Central State Museum and Republic Palace.
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How guests rate the property, aspect by aspect.
Everything was perfect.
Азиз·2 weeks ago
Из хорошего только расположение, близко канатная дорога на Кок тобе, прогулочная зона, тц Достык плаза, много кафешек. Все остальное. Сервис нулевой, администраторы какие то студенты, которые отсыпаются тут. Мы заехали около 5.30 утра (оплатив сутки конечно), при этом не было готово 1 спальное место, когда я это обнаружила и вернулась на ресепшн, уже никого там не было, администратор ушел спать. Нам тоже хотелось как бы в комфорте доспать после ночного перелета, но увы. Дальше, дали только одну карту-ключ на 3 гостей, вешалок в шкафу было 2. Номер уставший, ванная вообще слезы. Телевизор не работал и администратор так и не смогла исправить, побегала и сдалась, вот такая беспомощность. Отдельная песня завтраки: они никакие. Капсульный горький кофе (делаете сами в кофемашине в номере), безвкусный омлет и тост и стакан сока. Возможно вам принесут полный набор приборов, а может и нет, со счетом там плохо. И все это удовольствие не раньше 8 утра. В итоге один день завтракали снеками в экскурсии (уехали в 7), в другой - пошли в нормальное кафе за нормальным завтраком. Соотношение цена качество просто провальное. Никому не рекомендую!!
Iulia·2 weeks ago
The hotel is tiny but sits just a few meters from a lively avenue full of restaurants. I especially appreciated Asema at the front desk, who helped us and was pleasant to chat with. The room was spacious, very bright, with a comfortable bed and a very modern bathroom. Breakfast was delivered to the room. There was parking, but we didn’t use it. There’s no elevator, but the building is only two floors. The city feels safe and cosmopolitan, with security, cameras, and lighting—definitely a place I’d stay again.
Alejandra·A month ago
The room was spacious and the neighborhood was great, full of restaurants, services, a large mall, and mountains. The bathroom, however, was very old and unlike the photos I saw when booking; the toilet was antiquated and I couldn’t even lift the seat because it immediately fell back down. Hair clogged the sink and it wouldn’t drain, which probably explains why the hair remained after housekeeping, yet housekeeping did nothing about the non‑functional sink. Hair was also on the bed, and under the bed runner a fast‑moving bug—no antennae, so hopefully not a cockroach—was waiting. The AC ignored the temperature set on the controller, so I couldn’t cool the room, and it made loud, weird grinding noises, as if someone were sitting on an old creaky chair, waking me up every half hour.
Sergei·A month ago
The location is good. The room is nice and clean, and the staff are polite. The only downside is that there is no elevator.
Emil·2 months ago