“Bad”
One of the rooms had bed bugs, and the motel staff charged my card twice for the rooms. I wasn’t told about other fees such as parking and incidentals, and the staff were very rude and not helpful at all.
DeniseA month ago
Just a moment…
★★★·Rapid City·7.9
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or just type it — “around the 20th, three nights”
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Located in Rapid City, the Fairfield Inn & Suites Rapid City offers luxurious rooms with flat-screen cable TVs, free WiFi, and air conditioning. Guests enjoy a daily hot breakfast, tea and coffee facilities, and a work desk. Nearby attractions include Mt. Rushmore (35 minutes), Custer State Park (30 minutes), and Story Book Island (10 minutes).
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How guests rate the property, aspect by aspect.
One of the rooms had bed bugs, and the motel staff charged my card twice for the rooms. I wasn’t told about other fees such as parking and incidentals, and the staff were very rude and not helpful at all.
Denise·A month ago
The hotel was clean and the room was very comfortable. Nothing was wrong; everything was nice.
Karen·A month ago
They charge for parking even though there is plenty of parking available. I would not have stayed here if I had known. The staff didn’t inform me about this upon check‑in. The rooms are small, and the breakfast area was ridiculously crowded.
Kelly·A month ago
We stayed at Stirgis 2026 and the place was nice and clean, well priced, and the staff and breakfast were awesome. I’m very picky, but everything met my standards.
Heather·A month ago
The rooms were clean, but the price was super high and the breakfast selection was terrible. The attached water park is extremely expensive, offers no discount for staying there, and nowhere does it say during booking that it’s an extra fee. The front desk was not helpful, and overall it was a let down.
Chelsey·2 months ago