The location was convenient, the staff were very friendly and efficient, and the breakfast was great. The room was a bit cramped, the desk was almost touching the bed, and the nightstand was hard to reach.
Paolo2 weeks ago
★★★★·Lucca·8.4
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or just type it — “around the 20th, three nights”
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Located 500 metres from Lucca's medieval walls and motorway exit, Hotel Napoleon is a 4-star gem offering free parking and Wi-Fi. Elegant rooms feature air conditioning, TVs, and minibars, with modern and simple styles available. Many rooms boast terraces or balconies. Enjoy a daily buffet and discounted dining at nearby restaurants, or explore the town on complimentary bicycles, available 24/7.
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How guests rate the property, aspect by aspect.
The location was convenient, the staff were very friendly and efficient, and the breakfast was great. The room was a bit cramped, the desk was almost touching the bed, and the nightstand was hard to reach.
Paolo·2 weeks ago
The receptionist recommended a fantastic restaurant that we can’t remember the name of. Roadwork in the middle of the night caused a huge amount of noise throughout our stay.
Wilma·2 weeks ago
The breakfast spread was generous and the crostata was excellent. I would improve accessibility, perhaps by adding a ramp next to the stairs.
Pal·2 weeks ago
The breakfast was excellent, it was fairly close to the old town, and bicycles were available. I would have preferred a room with a balcony.
Linda·2 weeks ago
The staff were very helpful, well‑prepared, and friendly. The room was old with wallpaper peeling off the wall, and the bathroom had obvious limescale buildup on the shower taps.
Davide·2 weeks ago