“I stayed at this hotel and was overcharged”
I stayed at this hotel and was overcharged. I’ve been trying to understand why I was charged more than expected, but no one has responded to my messages or emails. It’s extremely frustrating to be ignored when trying to resolve a billing issue. I expected much better customer service and at least a basic explanation of the charges. Very disappointing experience, especially the complete lack of communication and accountability.
Uliana3 days ago