“I could not stay - the pub was closed and I have yet to receive a refund of £140”
The pub was closed when I arrived and has been closed ever since. I'm still trying to get a refund from Booking .com. That the pub was closed
Malcolm11 months ago
Odcombe·4.3
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or just type it — “around the 20th, three nights”
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2 single beds
135 m² · 1 double bed and 1 sofa bed
105 m² · 1 double bed
105 m² · 1 double bed
85 m² · 1 single bed
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The Masons Arms in Odcombe offers private rooms with ensuite bathrooms, tea and coffee makers, hairdryers, refrigerators, work desks, and sofa beds. A restaurant, bar, and free Wi‑Fi enhance the stay, while daily housekeeping, kids’ meals, breakfast in room, and barbecue facilities add convenience.
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How guests rate the property, aspect by aspect.
The pub was closed when I arrived and has been closed ever since. I'm still trying to get a refund from Booking .com. That the pub was closed
Malcolm·11 months ago
The location was fine, but the business went bankrupt and closed, yet they still took my money 🤷🏼♂️
Tim·A year ago
Nothing… the place was completely shut down, we had nowhere to stay, they didn’t offer any alternative accommodation, and I’m still waiting for a refund and compensation. It was a mess and abandoned.
Donna·A year ago
When I arrived, the property was closed. I tried calling the owner, emailing, and contacting them, but got no response. I was still charged for the room, received no communication, was left without accommodation, and lost £130 out of pocket. The lack of communication and accommodation is unacceptable.
Breeze·A year ago
It was shut!!. They never told me it was shut!
Edward·A year ago