The hotel is very pretty and the service excellent. The shower water was cold and the pool was very small.
Marlet8 months ago
Just a moment…
★★★★·Mérida·8.7
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or just type it — “around the 20th, three nights”
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A 19th‑century French‑style mansion in Mérida’s historic Santiago district, Hotel Residencial offers air‑conditioned rooms with free Wi‑Fi, TV and private bathrooms. Guests enjoy the Versalles Restaurant’s Yucatán and international cuisine, live‑music cocktails at Belvedere Bar, a terrace with a small pool, and a roof terrace with panoramic city views. Located 800 m from the zoo, 1 km from the cathedral, and a 10‑minute drive from Manuel Crescencio Rejón Airport.
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How guests rate the property, aspect by aspect.
The hotel is very pretty and the service excellent. The shower water was cold and the pool was very small.
Marlet·8 months ago
The hotel sits in a great spot for exploring the city center, and the on‑site restaurant offers good prices and tasty food. The wheelchair accessibility could be improved.
Ricardo·A year ago
We booked the suite because it was spacious and comfortable; parking was easy and secure, and the restaurant was on site. The location was great and the staff were very friendly. The bed was hard, hot water was missing at times, and our key kept malfunctioning.
Michelle·A year ago
The room was clean and comfortable. Check‑in was at 3 pm, and they strictly enforced that time, which made standing in line and waiting a hassle. The elevator didn’t work and there was no internet.
Diego·A year ago
I didn’t have breakfast. The place felt a bit outdated.
Gerardo·A year ago