“Localização perfeita no coração de Roma e hospitalidade excepcional, com destaque especial para o maravilhoso atendiment”
Our stay at Hotel Navona was wonderful! The location is simply exceptional, right in the historic heart of Rome. We were able to visit almost all the main sights on foot, without needing transport. We were pleasantly surprised by a free room upgrade, a kindness that made our experience even better. But the biggest highlight was undoubtedly Enrico’s service! Extremely polite, attentive, friendly, and helpful, he made all the difference in our stay. Enrico speaks Portuguese very well, which gave us even more comfort and security during our first visit to Rome. The other receptionists were also very kind, and some could speak a little Portuguese. It’s rewarding to find staff who truly care about guests’ well‑being. Enrico deserves special recognition from the hotel management, as he embodies true Italian hospitality. We left extremely satisfied and would definitely return to Hotel Navona. Our thanks to Enrico and the whole team! We had no negative experiences that compromised our stay. We were very well attended and extremely satisfied with the accommodation.
Gustavo5 days ago