AR Boutique Hotel Heusenstamm

The staff were helpful and the bed was comfortable, but when I returned at night there was no hot water on two of the three nights, which was a problem for me. The bathroom also smelled oddly, and the table and bed lights hadn’t been working.

Wojciech·3 weeks ago

“Ein Hotel, welches niemand zweimal besuchen wird.”

Während unseres 3-tägigen Aufenthaltes gab es kein warmes Wasser auf allen Zimmern. Mein Zimmer war bei Ankunft nicht gereinigt. 1/2 Kaffeemaschinen beim Frühstück waren defekt. Die verbleibende Kaffeemaschine war sehr sehr langsam. Die Dame am Frühstücksbuffet konnte alleine nicht die Rezeption und das Auffüllen der Speisen und abräumen der Tische bewältigen. Meine Frage nach einem Preisnachlass wegen der 3 Tage kalt duschen wurde mehrfach ignoriert

Florian·3 weeks ago

The staff were very friendly and there were supermarkets nearby, but the cleanliness wasn’t particularly good when you looked closely. The blinds in my room were broken, so I couldn’t lower them, and the wind made them clatter loudly. The room felt too cold for me, and adjusting the temperature display didn’t help. Breakfast was unsatisfying: little fresh food, only one type of cheese, but about six varieties of sausage, three ready‑made cakes, and other sweets. It was acceptable for one or two nights, but the nearby supermarkets and bakeries can replace the breakfast nicely.

Marie·4 weeks ago

I had cold water in my shower on the first evening, and the constant comings and goings made it a bit unsettling, so I didn’t feel entirely secure. The staff were extremely friendly and helpful.

Julia·A month ago

Freundliches ,sehr nettes Personal, es war alles sauber, nichts zu beanstanden. Das die Kaffeemaschine nicht funktionierte

Jona·A month ago