Семеен хотел-ресторант Маламовата къща

The location, garden and breakfast were good, but the organization was weak and communication lacking. I booked two rooms with Biyk and specifically mentioned a late arrival at 19‑20 h, also requesting parking for two cars. After traveling 300 km, I was told I only had one room and the hotel was full, so they offered to move me to another hotel. We were traveling as a family for a family event and ended up having to sleep in separate hotels. They pressured me to cancel one room, promising no charge, which was disappointing.

Весела·A month ago

“Кошмарен престой и арогантно отношение и лъжи от персонала. По голяма наглост и лъжа не съм виждал”

We got there at 1:30 pm on June 27 and the front desk told us there was a charging point just 100 m away. Every time we tried it was dead and the staff kept insisting it worked – they were lying. We spent four hours chasing a station that was actually 2.8 km away and already booked, and the next charger was so slow it would have cost us two extra days of our paid holiday in Greece.

Evgeni·2 months ago

The hotel was fantastic – the food was delicious, the service was spot‑on, and everything else was just perfect.

Михаела·2 months ago

The room was clean, stylish, spacious and even had a small office area. But the staff didn’t speak English, so getting around was a real challenge.

Pappa·3 months ago

The hotel was clean and the staff were welcoming. The on‑site restaurant served fresh, tasty meals.

Violeta·3 months ago