Complimentary lounge service. The bed feels old‑fashioned.
Yun2 weeks ago
Just a moment…
★★★★★·Sapporo·7.6
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or just type it — “around the 20th, three nights”
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The Grand Mercure Sapporo Odori Park offers 5-star elegance in Sapporo, featuring air-conditioned rooms with city views, private bathrooms, and modern amenities. Located near Sapporo Station and Odori Park, the hotel provides a paid airport shuttle, child-friendly buffet, electric vehicle charging, and meeting rooms. Local and European cuisine is served, with scenic views and winter sports nearby.
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How guests rate the property, aspect by aspect.
Complimentary lounge service. The bed feels old‑fashioned.
Yun·2 weeks ago
No positives. The staff seemed like part‑time workers, lacking basic hotel skills. It felt like the hotel is actively targeting Chinese corporate guests, with buses parked in front of the building and passengers pulling luggage haphazardly, blocking the corridor, and loudly chatting in the elevator—unpleasant behavior. The hotel has shifted toward inbound demand, making it tough for Japanese travelers.
Nobuaki·A month ago
The view was great and the lounge was free, but the room was filthy with hair and dust, and the worst part was that the bathtub didn’t work and the shower wouldn’t turn on. The toilet seat smelled like sewage, and both the hallway and the room carried that same stench.
Yoko·A month ago
It was so quiet and very relaxing, no complaints at all.
Lowela·A month ago
Breakfast exceeded my expectations with both Japanese and Western options. The room felt dated and the hallway had an old‑house smell that was noticeable.
Hiroo·A month ago