There was no one to greet us, the service was too expensive for what we got, the room was very hot with no ventilation, and where is the emergency exit?
Danièle6 days ago
Just a moment…
Zarautz·6.5
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or just type it — “around the 20th, three nights”
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Hego Haize Albergue Hostel in Zarautz provides free Wi‑Fi, private and express check‑in/out, a lounge, and a shared kitchen. Ground‑floor rooms feature private bathrooms with showers and electric kettles. Located under 1 km from Zarautz Beach and 37 km from San Sebastián Airport, it offers easy access to nearby Balenciaga sites, Iglesia de San Salvador, and coastal attractions.
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How guests rate the property, aspect by aspect.
There was no one to greet us, the service was too expensive for what we got, the room was very hot with no ventilation, and where is the emergency exit?
Danièle·6 days ago
The hostel was great, but everything was fine.
Elizabeth·A week ago
The location was good and overall the accommodation was acceptable for a short stay. There was no reception or contact person, only a listed phone number. What bothered me most was the poorly equipped kitchen—no stove, only one knife, just a microwave and kettle. There was no outdoor area, only a small common room that was the kitchen. I also found the bathroom and toilet for six people cramped and there was no place to dry my surf gear.
Maria·A week ago
A bit of a lack of privacy—why not a curtain in front of each bed?
Rossi·2 weeks ago
The experience was fine overall, both good and bad aspects were acceptable.
Marielle·3 weeks ago