The beds were comfortable, the staff were attentive, and the breakfast was good, but the Wi‑Fi didn’t reach my room.
C3 days ago
Just a moment…
★★★★·Buenos Aires·7.3
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or just type it — “around the 20th, three nights”
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Hotel Sheltown offers spacious, acoustically isolated rooms with air conditioning, cable TV, minibar, and safety deposit box, 100 metres from San Martin Square and Florida Street. The hotel features a restaurant, on-site bar, business center, and 24-hour front desk. Daily breakfast and WiFi access are provided. The Obelisk of Buenos Aires is 800 metres away, with airports nearby.
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How guests rate the property, aspect by aspect.
The beds were comfortable, the staff were attentive, and the breakfast was good, but the Wi‑Fi didn’t reach my room.
C·3 days ago
The breakfast was very good, but the bathroom shower leaks a lot of water, and the minibar prices are high.
Gomez·3 days ago
The booking said there was parking, but there wasn’t. We booked a room with breakfast included, yet they tried to refuse it; we had to insist and they only gave it as a “favor” even though we paid for it. Every morning, when we asked for the room number at breakfast, they told us it wasn’t included and we had to explain again—three mornings in a row. On arrival night, they said the Wi‑Fi didn’t work. After the first day, we ran out of toilet paper; we called reception for supplies, but nothing was delivered. We went out for a walk and when we returned at night, the room still had no toilet paper. The hotel left a lot to be desired: the facilities are old and in need of updates. In the rooms, you can hear a lot of internal noise from the floor above and everything that happens in the hallway. I imagine the hallway sounds everything inside a room as well. The organization of service was terrible, creating many uncomfortable situations that don’t make for a good guest experience.
Rivas·3 days ago
Excellent location, the rooms with street views are great, and the hotel staff are very accommodating. The bathrooms and towels could use better hygiene.
Carlos·4 days ago
I was switched to a different room without any prior notice, yet the staff service was exceptional.
Ivette·5 days ago