The location and rooms were good, but the service left something to be desired.
Shiv3 months ago
★★★★·Zerakpur·6.0
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or just type it — “around the 20th, three nights”
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Hotel Superia Grand in Zirakpur offers adults-only rooms with air-conditioning, private bathrooms, and modern amenities, including minibars, work desks, and free WiFi. The hotel features a spa, fitness centre, sun terrace, and lush garden, as well as a restaurant serving Chinese, Indian, and international cuisines, and a 24-hour front desk. It's 3 km from Chandigarh Airport, near Rock Garden, ChhattBir Zoo, and Sukhna Lake.
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How guests rate the property, aspect by aspect.
The location and rooms were good, but the service left something to be desired.
Shiv·3 months ago
The bed was incredibly comfortable, but the hotel was a construction site! We had to walk over circular saws, piping, and electrical wires to get in, which felt extremely dangerous. We ordered food that was undercooked (chicken) and a pasta dish that still had sauce on the handful of penne pieces after we ate. Despite not being able to eat it, we were still charged, and the food cost the same as the hotel booking! I later fell ill from this food. I am beyond disappointed with the service and would not recommend staying here.
Amy·7 months ago
I recently booked a stay at this hotel, but when I arrived, the manager informed me that they had cancelled my reservation due to offering a better price. Despite the initial confusion, I found the hotel to be quite affordable, but the quality of service from the staff left much to be desired. It felt like a two-star hotel, which made me question why it had received a four-star rating. Overall, my experience was somewhat underwhelming.
Mohit·11 months ago
We only had the pleasure of staying at this hotel for a single night, but it was an unforgettable experience. The rooms were spacious and immaculately clean, and the rooftop bar was a highlight, thanks to the exceptional staff who made us feel truly welcome. If you're ever in Zirakpur, I highly recommend staying here – you won't be disappointed. We were thoroughly impressed and would give it a well-deserved 11 out of 10.
Michael·2 years ago
Unfortunately, my stay at this hotel was marred by the steep daily tariff, which didn't quite match up to the amenities offered. While I was expecting a more luxurious experience, the hotel fell short of my expectations in this regard.
Kathirvelmurugan·2 years ago