On the first night they didn’t give us the room.
VianeyA week ago
Just a moment…
★★★·Washington·8.5
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or just type it — “around the 20th, three nights”
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The Courtyard by Marriott Washington Downtown/Convention Center boasts a prime location, adjacent to the Walter E Washington Convention Center. City views unfold from soundproofed rooms with air-conditioning and private bathrooms. Guests enjoy free WiFi, streaming services, and a fitness centre. The hotel's restaurant serves American cuisine, complemented by a bar and outdoor seating, near the National Mall and White House.
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How guests rate the property, aspect by aspect.
On the first night they didn’t give us the room.
Vianey·A week ago
When I checked in, the hotel charged me again for a booking fee because they thought I hadn’t paid online; they later admitted it was a mistake and promised a refund, but after I left they charged me another unexplained amount.
Haotian·A week ago
I really liked how close everything was.
Christina·A week ago
I liked the location, but I arrived a day early at midnight and the staff refused to honor my reservation; I had to book a new night with a different provider and then they charged me for both the original and the new booking, costing me $255 with no one taking responsibility.
Charicosky·A week ago
The room was very clean with comfortable beds and a good size, but it didn’t feel welcoming or warm, and the ice machine down the hall was broken, which was disappointing. The valet parking was pricey and a bit confusing for first‑time visitors.
Deborah·2 weeks ago