I booked through a glitch, the reservation was confirmed but the room never appeared when I arrived.
ЮрійA month ago
Just a moment…
Ternopil·9.1
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or just type it — “around the 20th, three nights”
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Sapsan Hotel sits on the banks of Ternopilsky Pond in Ternopil, offering lake‑view rooms with air‑conditioning, flat‑screen TV, private bathrooms, hairdryer and complimentary toiletries. Guests enjoy free Wi‑Fi, a terrace, on‑site bar, restaurant, conference and banquet halls, plus ironing and laundry services. The hotel is 2 km from Ternopil Train Station and 500 m from Park Shevchenka.
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How guests rate the property, aspect by aspect.
I booked through a glitch, the reservation was confirmed but the room never appeared when I arrived.
Юрій·A month ago
The place is cozy, the view from the window is simply amazing, and the kitchen serves tasty dishes! We’re already planning to come back to this hotel. The breakfasts need improvement—especially the syrniki and cheese-filled pancakes.
Svitlana·A month ago
The location is incredible. The front‑desk ladies are fully committed to making your stay comfortable. The room is spacious and has everything you need. However, I experienced food poisoning from the restaurant staff: they were impersonal, unwelcoming, and the bartender behaved condescendingly, making me feel uneasy. The breakfasts were beautifully presented, but after eating I constantly felt a mild nausea, and the last breakfast ended in food poisoning (I only drank water with breakfast, so the illness came solely from the restaurant). This was very disappointing. The bed and towels in the room were old and stiff.
Alevtina·A month ago
Everything was pleasing—comfortable and cozy. Tea, coffee, and water were in the room. The bathroom is huge and has all the amenities. The cable TV is poor, and the bathroom door squeaks and doesn’t close well. Otherwise, it’s fine.
Алла·A month ago
The room is quiet and has everything needed. The breakfast is hearty and delicious. The restaurant gets loud at night with heavy music, but after 10 pm it calms down and you can rest in peaceful silence.
Міца-стецюк·A month ago