The staff were friendly.
Marvin2 weeks ago
Just a moment…
★★·Matsumoto·8.1
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or just type it: “around the 20th, three nights”
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Hotel Umenoyu in Matsumoto offers spacious family rooms with private bathrooms, air‑conditioning, and panoramic mountain or city views. Each room features a bath, bidet, refrigerator, TV, and free toiletries. Guests enjoy a hot‑spring bath, free Wi‑Fi, lounge, lift, daily housekeeping, luggage storage, and a work desk.
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How guests rate the property, aspect by aspect.
The staff were friendly.
Marvin·2 weeks ago
The vibe was super laid back and cozy. The on‑site onsen was open 24/7, and the staff were friendly.
Conradin·3 weeks ago
The onsen was great at the end of every day. The hallways and open areas outside the rooms desperately need new carpeting – they’re old and worn.
Patrick·A month ago
Beautiful rooms in a Japanese style, the onsen was very pleasant, and the staff were very friendly and helpful. The bus ride to the city center takes only 25 minutes. Unfortunately there is no way to steam off after the hot onsen outdoors, and the staff don’t speak English, but using Google Translate works fine.
Silvia·A month ago
The hot spring was great. The only negative was that it was far away.
Soma·A month ago