“tệ”
I paid a deposit, but after a long wait the staff finally agreed to refund it, only to arrive and refuse to give me the money back; I sent a message and received no reply, and the place was just awful.
Lâm2 months ago
Just a moment…
★★·Sóc Trăng·6.6
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or just type it — “around the 20th, three nights”
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The Satraco Royal Hotel in Soc Trang offers comfortable family rooms with air-conditioning, private bathrooms, and modern amenities, featuring lake, garden, or landmark views from balconies or terraces. The hotel boasts a family-friendly restaurant serving diverse cuisines, a sun terrace, garden, and outdoor play area. Free WiFi and a convenient location 72 km from Can Tho International Airport are also offered.
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How guests rate the property, aspect by aspect.
I paid a deposit, but after a long wait the staff finally agreed to refund it, only to arrive and refuse to give me the money back; I sent a message and received no reply, and the place was just awful.
Lâm·2 months ago
The payment was processed quickly, but the service was a lot worse than expected.
Tuyết·6 months ago
We discovered rat droppings in several spots of the bedroom and stains on the bedsheets, which was utterly unhygienic and unacceptable; the room also had a connecting door to another room that wasn’t properly closed, so we felt our privacy was compromised, and we left immediately because the situation was unbearable—this was by far the worst place we stayed at during our entire trip across Vietnam, from north to south.
Mattia·6 months ago
The accommodation was quite good and I’ll return next time; the only drawback was the lack of a hair dryer.
Tiến·6 months ago
The staff were friendly and helpful, but the room was fine, nothing special.
I·7 months ago