The security staff were friendly and helpful, but the front office could use more training on professional guest handling, and they forgot to give me my bill.
I4 months ago
Just a moment…
★★★·Jakarta·7.7
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or just type it — “around the 20th, three nights”
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The Luminor Hotel Jakarta Kota By WH offers adults-only rooms with air-conditioning, private bathrooms, and city views. Each room features a tea and coffee maker, minibar, and free WiFi. The hotel boasts an on-site Asian restaurant, spa facilities, fitness room, and lounge. Located 21 km from Soekarno-Hatta International Airport, it's near Museum Bank Indonesia and National Monument, with free WiFi throughout.
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How guests rate the property, aspect by aspect.
The security staff were friendly and helpful, but the front office could use more training on professional guest handling, and they forgot to give me my bill.
I·4 months ago
The bed sheets were stained even after a change.
Andre·9 months ago
Breakfast offered many items you might not want, and the noise from the karaoke wedding party in the restaurant carried through the hotel, making it impossible to sleep even with headphones.
David·11 months ago
The environment was very good, the place was clean, customer service and food were both very good.
Salustiano·A year ago
Room service was good, the meal was reasonable and included free iced tea, but breakfast was only average and mosquitoes were present in the restaurant.
Bovis·A year ago